Salon Business
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Question 1 |
The listing of services rendered and products sold to each client is called the:
Material level | |
Inventory record | |
Client service record | |
Gross income |
Question 2 |
The money you spend is called:
Allowance | |
Outcome | |
Withholding | |
Expenses |
Question 3 |
To evaluate if a salon’s working environment is right for you, you should consider all the following EXCEPT:
Continuing education opportunities | |
Salon’s reputation | |
Owner’s hairstyle | |
How you will be paid |
Question 4 |
Records to help compare use of supplies with services are called:
Inventory | |
Material and supply levels | |
Clients service records | |
Retail receipts |
Question 5 |
To reduce the number of no-shows, it is a good idea to:
Call clients to confirm | |
Overbook | |
Charge for missed appointments | |
Cancel if client is late |
Question 6 |
Income includes all the following EXCEPT:
Salary | |
Commissions | |
Withholding | |
Tips |
Question 7 |
A pricing practice to be avoided is the offering of reduced prices:
To attract clientele | |
To promote a service | |
To only selected clients | |
In a package deal |
Question 8 |
Monthly and yearly records can be a valuable resource for:
Sheltering income | |
Determining peak and slow months | |
Buying supplies | |
Raising prices |
Question 9 |
Medical, life and liability insurances are examples of employee:
Risk | |
Benefits | |
Expenses | |
Rights |
Question 10 |
In order to be more efficient, you should record each day’s schedule in a:
Master salon appointment book | |
Tax record book | |
Computer | |
Personal appointment calendar |
Question 11 |
To avoid a scheduling error, when taking telephone appointments you should:
Never take phone calls | |
Repeat information to client | |
Allow time between appointments | |
Call client back |
Question 12 |
Keeping an accurate record of appointments reduces:
Supply waste | |
Paperwork | |
Retail theft | |
Overbooking appointments |
Question 13 |
The nail care industry annually does business of:
$1 million | |
$5 million | |
$2 million | |
$6 million |
Question 14 |
The average full-service salon employs this many nail technicians:
One | |
Three | |
Five | |
Seven |
Question 15 |
When scheduling an appointment, be sure to get the client’s:
Polish preference | |
Credit card number | |
Name and phone number | |
Driver’s license number |
Question 16 |
To help keep accurate financial records, most salons use a/an:
Erasable ink pen | |
Accounting service | |
Honor system | |
Duplicate receipt book |
Question 17 |
Your expenses working in a salon could include all the following EXCEPT:
Car repair | |
Equipment | |
Supplies | |
Professional books/magazines |
Question 18 |
In a nails-only salon, you have the opportunity to interact with other technicians as well as the potential to:
Increase your business | |
Be exposed to germs | |
Breathe toxic fumes | |
Have competition |
Question 19 |
Daily inventory records help to quickly detect loss of supplies and retail product due to:
Theft | |
Heat | |
Cold | |
Expiration dates |
Question 20 |
A disadvantage of full-service salons for the nail technician is:
Hair care | |
Skin care | |
Not enough clients | |
No backup when gone |
Question 21 |
The money you make is called:
Income | |
Expenses | |
Taxes | |
Tips |
Question 22 |
A written description of services and prices is called the:
Service contract | |
Service list | |
Referral brochure | |
Job description |
Question 23 |
The payroll book, cancelled checks, monthly and yearly records and service and inventory records are used in filing tax returns, and are normally kept for at least:
Two years | |
Five years | |
Seven years | |
Ten years |
Question 24 |
To develop experience in creative artificial nail services, a technician should consider:
Entering contests | |
Working in nails-only salon | |
Working in full-service salon | |
Art classes |
Question 25 |
The income you make minus all your expenses is called:
Gross pay | |
Withholding | |
Tax deferred | |
Net income |
Question 26 |
To conclude your service, always ask clients if they:
Will pay cash | |
Wear runner gloves | |
Bite their nails | |
Would like another appointment |
Question 27 |
Call your clients to alert them if you are running late by more than:
10 minutes | |
15 minutes | |
20 minutes | |
30 minutes |
Question 28 |
Daily sales slips, appointment books and petty cash records are usually kept on file for:
One year | |
Five years | |
Ten years | |
Twenty years |
Question 29 |
Proper phone etiquette includes:
Answering promptly | |
Making clients hold | |
Answering only after six rings | |
Talking in slang |
Question 30 |
Supplies used in providing services are:
Consumption supplies | |
Retail supplies | |
Business losses | |
Ordered daily |
Once you are finished, click the button below. Any items you have not completed will be marked incorrect.
There are 30 questions to complete.
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