Your professional image

nail test

6 years ago

Your professional image

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Congratulations - you have completed Your professional image. You scored %%SCORE%% out of %%TOTAL%%. Your performance has been rated as %%RATING%%

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Question 1

When you are around nail chemical, it is dangerous to:

A	Eat
B	Chew gum
C	Talk loudly
D	Smoke

Question 2

Your daily schedule should include clients’ names so that you can

A	Greet them by name
B	Plan your tips
C	Get larger commissions
D	Arrange for parking

Question 3

The time to set up your station and sanitize your instruments is when clients are:

A	Getting coffee
B	Not yet present
C	Waiting
D	In the bathrooom

Question 4

Your employer notices a technique you use that was developed and taught to you by a coworker. In this salutation, you should tell your employer:

A	It’s your technique
B	Coworker developed technique
C	You learned at school
D	Nothing-keep quiet

Question 5

Your best source of advertising to get new clients is:

A	Radio
B	Current satisfied clients
C	Newspapers
D	Coupon mailers

Question 6

To get along with coworkers, you should:

A	Respect their opinions
B	Use deodorant
C	Buy their lunch
D	Point out mistakes

Question 7

Mrs. Smith is always hard to please; today, she’s especially difficult. In dealing with her, you should:

A	Act professionally
B	Ask her to leave
C	Yell
D	Charge her more

Question 8

Some clients love to share with you stories about your coworkers, your employer, or others in your community. When these clients start to gossip, you should:

A	Join in
B	Close your eyes
C	Leave station
D	Remain businesslike

Question 9

You must learn the differences between salon and drugstore products in order to convince clients:

A	To purchase higher priced products
B	To get the best deal on products
C	That professional products are best for nail health and beauty
D	That drugstore products lack quality

Question 10

If you keep to your appointment schedule, clients will think you are:

A	Fast
B	Competent
C	Unusual
D	Lazy

Question 11

Your sense of right and wrong when you interact with clients, employer and coworkers is called:

A	Honesty
B	Professional ethics
C	Moral values
D	Moodiness

Question 12

High ethical standards towards clients ( giving them only services they need and/or want ) will earn you:

A	Larger commissions
B	Boss’s approval
C	Good reputation
D	Big tips

Question 13

For tips on keeping hands beautiful between manicures, clients will ask the advice of:

A	The nail technician
B	A coworker
C	A neighbor
D	A doctor

Question 14

Female nail technicians should wear makeup to work:

A	For special occasions
B	Once a month
C	Every day
D	Heavily applied

Question 15

Learning about other services offered at the salon, such as hair and skin care, and then telling your clients about them, is called salon:

A	Performance
B	Show-off
C	Networking
D	Promotion

Question 16

For the best professional appearance, you should be clean and fresh by bathing or showering and using a deodorant:

A	Daily
B	Once a week
C	Morning and night
D	Twice a month

Question 17

When you and your coworkers practice professional ethics, your salon will become:

A	Well-know
B	Successful
C	More profitable
D	Busier

Question 18

The clothes you wear for work should be:

A	Very dressy
B	Spot resistant
C	Trendy
D	Clean and pressed

Question 19

Your attitude toward clients should always be:

A	Friendly
B	Crisp & businesslike
C	Arrogant
D	Gossipy

Question 20

Your state has new regulations for sanitation and safety. You feel many of these are unnecessary as well as inconvenient, so you:

A	Comply, it’s law
B	Ignore them
C	Follow some
D	Quit manicuring

Question 21

Professional ethics includes keeping your:

A	Records accurately
B	Tips secret
C	Promises
D	Breaks frequent

Question 22

You have a client who is always willing to try anything you suggest. At her next appointment, you should give her:

A	Only needed services
B	Every expensive service
C	A discount
D	Free polish

Question 23

You should be a model of good grooming because you are a:

A	Professional worker
B	Member of beauty industry
C	Pleasant person
D	Model

Question 24

If a client complains to you about another technician, you should:

A	Get defensive
B	Suggest client and technician talk
C	Tell your opinion
D	Call the boss immediately

Question 25

Personal problems should always be:

A	Shared with coworkers
B	Shared with clients
C	Left at home
D	Told to the boss

Question 26

To make them feel welcome, new clients should be:

A	Greeted by name
B	Given salon tour
C	Escorted to station
D	All the above

Question 27

When your appointments are running very late, your arriving clients should:

A	Reschedule
B	Expect shortcuts
C	Be informed
D	Go home

Question 28

The way you behave toward others when working in a salon is called:

A	Good will
B	Professional ethics
C	Salon conduct
D	Behavior

Question 29

When you communicate with your employer, no matter what the subject, you should always be:

A	Grateful
B	Honest
C	Assertive
D	Asking for raise

Question 30

If you have problem or question about your jog, you should discuss it with:

A	Your butcher
B	Best friend
C	Your employer
D	Your mother

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