Salon Business

nail test

6 years ago

Salon Business

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Question 1

The money you spend is called:

A	Allowance
B	Outcome
C	Withholding
D	Expenses

Question 2

To avoid a scheduling error, when taking telephone appointments you should:

A	Never take phone calls
B	Repeat information to client
C	Allow time between appointments
D	Call client back

Question 3

A disadvantage of full-service salons for the nail technician is:

A	Hair care
B	Skin care
C	Not enough clients
D	No backup when gone

Question 4

A written description of services and prices is called the:

A	Service contract
B	Service list
C	Referral brochure
D	Job description

Question 5

The payroll book, cancelled checks, monthly and yearly records and service and inventory records are used in filing tax returns, and are normally kept for at least:

A	Two years
B	Five years
C	Seven years
D	Ten years

Question 6

Your expenses working in a salon could include all the following EXCEPT:

A	Car repair
B	Equipment
C	Supplies
D	Professional books/magazines

Question 7

In order to be more efficient, you should record each day’s schedule in a:

A	Master salon appointment book
B	Tax record book
C	Computer
D	Personal appointment calendar

Question 8

To reduce the number of no-shows, it is a good idea to:

A	Call clients to confirm
B	Overbook
C	Charge for missed appointments
D	Cancel if client is late

Question 9

The listing of services rendered and products sold to each client is called the:

A	Material level
B	Inventory record
C	Client service record
D	Gross income

Question 10

Income includes all the following EXCEPT:

A	Salary
B	Commissions
C	Withholding
D	Tips

Question 11

Call your clients to alert them if you are running late by more than:

A	10 minutes
B	15 minutes
C	20 minutes
D	30 minutes

Question 12

The income you make minus all your expenses is called:

A	Gross pay
B	Withholding
C	Tax deferred
D	Net income

Question 13

The money you make is called:

A	Income
B	Expenses
C	Taxes
D	Tips

Question 14

To evaluate if a salon’s working environment is right for you, you should consider all the following EXCEPT:

A	Continuing education opportunities
B	Salon’s reputation
C	Owner’s hairstyle
D	How you will be paid

Question 15

To help keep accurate financial records, most salons use a/an:

A	Erasable ink pen
B	Accounting service
C	Honor system
D	Duplicate receipt book

Question 16

When scheduling an appointment, be sure to get the client’s:

A	Polish preference
B	Credit card number
C	Name and phone number
D	Driver’s license number

Question 17

Records to help compare use of supplies with services are called:

A	Inventory
B	Material and supply levels
C	Clients service records
D	Retail receipts

Question 18

Monthly and yearly records can be a valuable resource for:

A	Sheltering income
B	Determining peak and slow months
C	Buying supplies
D	Raising prices

Question 19

Daily sales slips, appointment books and petty cash records are usually kept on file for:

A	One year
B	Five years
C	Ten years
D	Twenty years

Question 20

In a nails-only salon, you have the opportunity to interact with other technicians as well as the potential to:

A	Increase your business
B	Be exposed to germs
C	Breathe toxic fumes
D	Have competition

Question 21

To develop experience in creative artificial nail services, a technician should consider:

A	Entering contests
B	Working in nails-only salon
C	Working in full-service salon
D	Art classes

Question 22

The average full-service salon employs this many nail technicians:

A	One
B	Three
C	Five
D	Seven

Question 23

Keeping an accurate record of appointments reduces:

A	Supply waste
B	Paperwork
C	Retail theft
D	Overbooking appointments

Question 24

Proper phone etiquette includes:

A	Answering promptly
B	Making clients hold
C	Answering only after six rings
D	Talking in slang

Question 25

The nail care industry annually does business of:

A	$1 million
B	$5 million
C	$2 million
D	$6 million

Question 26

Daily inventory records help to quickly detect loss of supplies and retail product due to:

A	Theft
B	Heat
C	Cold
D	Expiration dates

Question 27

A pricing practice to be avoided is the offering of reduced prices:

A	To attract clientele
B	To promote a service
C	To only selected clients
D	In a package deal

Question 28

To conclude your service, always ask clients if they:

A	Will pay cash
B	Wear runner gloves
C	Bite their nails
D	Would like another appointment

Question 29

Medical, life and liability insurances are examples of employee:

A	Risk
B	Benefits
C	Expenses
D	Rights

Question 30

Supplies used in providing services are:

A	Consumption supplies
B	Retail supplies
C	Business losses
D	Ordered daily

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