Salon Business

nail test

6 years ago

Salon Business

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Question 1

To reduce the number of no-shows, it is a good idea to:

A	Call clients to confirm
B	Overbook
C	Charge for missed appointments
D	Cancel if client is late

Question 2

Medical, life and liability insurances are examples of employee:

A	Risk
B	Benefits
C	Expenses
D	Rights

Question 3

Daily inventory records help to quickly detect loss of supplies and retail product due to:

A	Theft
B	Heat
C	Cold
D	Expiration dates

Question 4

The money you make is called:

A	Income
B	Expenses
C	Taxes
D	Tips

Question 5

A disadvantage of full-service salons for the nail technician is:

A	Hair care
B	Skin care
C	Not enough clients
D	No backup when gone

Question 6

The listing of services rendered and products sold to each client is called the:

A	Material level
B	Inventory record
C	Client service record
D	Gross income

Question 7

The money you spend is called:

A	Allowance
B	Outcome
C	Withholding
D	Expenses

Question 8

Monthly and yearly records can be a valuable resource for:

A	Sheltering income
B	Determining peak and slow months
C	Buying supplies
D	Raising prices

Question 9

Records to help compare use of supplies with services are called:

A	Inventory
B	Material and supply levels
C	Clients service records
D	Retail receipts

Question 10

A pricing practice to be avoided is the offering of reduced prices:

A	To attract clientele
B	To promote a service
C	To only selected clients
D	In a package deal

Question 11

Keeping an accurate record of appointments reduces:

A	Supply waste
B	Paperwork
C	Retail theft
D	Overbooking appointments

Question 12

In order to be more efficient, you should record each day’s schedule in a:

A	Master salon appointment book
B	Tax record book
C	Computer
D	Personal appointment calendar

Question 13

The income you make minus all your expenses is called:

A	Gross pay
B	Withholding
C	Tax deferred
D	Net income

Question 14

The average full-service salon employs this many nail technicians:

A	One
B	Three
C	Five
D	Seven

Question 15

To develop experience in creative artificial nail services, a technician should consider:

A	Entering contests
B	Working in nails-only salon
C	Working in full-service salon
D	Art classes

Question 16

When scheduling an appointment, be sure to get the client’s:

A	Polish preference
B	Credit card number
C	Name and phone number
D	Driver’s license number

Question 17

To evaluate if a salon’s working environment is right for you, you should consider all the following EXCEPT:

A	Continuing education opportunities
B	Salon’s reputation
C	Owner’s hairstyle
D	How you will be paid

Question 18

A written description of services and prices is called the:

A	Service contract
B	Service list
C	Referral brochure
D	Job description

Question 19

To conclude your service, always ask clients if they:

A	Will pay cash
B	Wear runner gloves
C	Bite their nails
D	Would like another appointment

Question 20

To avoid a scheduling error, when taking telephone appointments you should:

A	Never take phone calls
B	Repeat information to client
C	Allow time between appointments
D	Call client back

Question 21

The payroll book, cancelled checks, monthly and yearly records and service and inventory records are used in filing tax returns, and are normally kept for at least:

A	Two years
B	Five years
C	Seven years
D	Ten years

Question 22

Proper phone etiquette includes:

A	Answering promptly
B	Making clients hold
C	Answering only after six rings
D	Talking in slang

Question 23

Supplies used in providing services are:

A	Consumption supplies
B	Retail supplies
C	Business losses
D	Ordered daily

Question 24

Call your clients to alert them if you are running late by more than:

A	10 minutes
B	15 minutes
C	20 minutes
D	30 minutes

Question 25

The nail care industry annually does business of:

A	$1 million
B	$5 million
C	$2 million
D	$6 million

Question 26

Your expenses working in a salon could include all the following EXCEPT:

A	Car repair
B	Equipment
C	Supplies
D	Professional books/magazines

Question 27

To help keep accurate financial records, most salons use a/an:

A	Erasable ink pen
B	Accounting service
C	Honor system
D	Duplicate receipt book

Question 28

Daily sales slips, appointment books and petty cash records are usually kept on file for:

A	One year
B	Five years
C	Ten years
D	Twenty years

Question 29

Income includes all the following EXCEPT:

A	Salary
B	Commissions
C	Withholding
D	Tips

Question 30

In a nails-only salon, you have the opportunity to interact with other technicians as well as the potential to:

A	Increase your business
B	Be exposed to germs
C	Breathe toxic fumes
D	Have competition

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